Returns
We understand that there are times you’d possibly not like your Products product, which we provide a 60 days window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, there is a no restocking fee, you’d wish to contact us at Mail: support@ertak.us before returning the item for return instructions
Exchange
so on exchange a product, please contact us at
Mail: support@ertak.us which we’ll process the exchange.
Restocking fee is free.
Defected
If you discover your order is flawed you’d wish to contact us at Mail: support@ertak.us with photos of the Products product (no need to return the item) we’ll immediately send a replacement Products
Not as described or wrong Product
If you discover your order is flawed you’d wish to contact us at Mail:support@ertak.us with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Products immediately
Change of mind:
Change of Mind is acceptable.
Cancel order
we usually ship immediately the orders
Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we’ll not guarantee however you will always return the order once you received
*All refunds are getting to be issued after receiving the returned product and inspected it’s getting to take up to 7 days to reflect in to your bank account we actually try hard to make our customers satisfied.
Phone: +1 (305) 712-5697
Mail: support@ertak.us
Address: 9125 Bachman Rd, Orlando, FL 32824
